Hatem Sanat attaches great importance to the privacy rights of its customers. The following articles cover issues such as what customer information is collected on our site, for what purposes it is collected, how it is used, how you can change this information, and your preferences regarding communication with you.


 

Information Collected on the Site

The information collected on our site consists of information such as name, surname, e-mail address, telephone number, billing and delivery addresses, frequency and times of site visits, times of order placement and IP address at the time of order, use of the contact form, statistics of visited product pages and ordered products.


In addition, if you wish to pay by credit card during the completion of your orders, your credit card information will be collected from you. However, this information is not stored in any way.


 


Use of Information Collected on the Site

The information collected on the Site will be used for the following purposes:


Completing orders and providing related communication


Providing information about products, services, campaigns and promotions


To better understand our customers' shopping preferences


To make statistical analyzes


Strengthening the security of the site


 


Sharing of Information Collected on the Site

The information collected on the site can be shared with the companies we work with in order to provide better service to our customers, the companies within Esefoğlu LTD and the relevant government authorities where required by legal obligations.


Apart from these, your information is not shared with 3rd parties or legal entities in any way.


 


Cookie Usage

Our website uses Cookies, which can be defined as small data files saved on your computer during your visit. These files are the files used in all shopping sites because they are the industry standard used to make your shopping on our site more efficient and secure.


If you do not want to use these files or if you want to be notified when they are used, you can make the necessary changes in your internet browser. However, if you do not accept these files, you will not be able to shop on our site.


 


Security of Information

Hatem Sanat attaches great importance to the security of its customers' information and works with the most advanced technology to ensure this. Physical, electronic and administrative measures have been taken in secure environments to ensure security. Information is stored and backed up on secure servers.


The information received through our site is transported with technology called SSL (Secure Socket Layer), which provides secure information transfer. On the pages where you transfer your financial information on our site, you will see a lock or key icon in the address line of your browser on the far right (depending on the browser you use) and the first letters of the address in this address line change from http to https. If you see these, you can be sure that you are on our secure servers.